myPortal entry Web Services

Overview
myPortal entry Web Services is a user-friendly Unified Communications entry solution for small companies that offers full mobility, presence status functionality, CTI, call journals, directory access and voicemail query, both at your office workplace and on your cell phone at any location

Features
myPortal entry Web Services offer:


 * Presence status display
 * Presence status-based call forwarding
 * Single voicemail for fixed and mobile workers
 * Call journal with call re-scheduling
 * Optimal use of your existing telephone rates
 * One Number Service
 * Directories
 * Call control (CTI)

A more detailed description is given within the datasheet.

Remark: The informations within this Wiki refer to the myPortal entry Web Services version V2R1. Higher versions may differ from this description.

Differences between the versions
Remark:

Version 1 cannot be updated to Version 2 due to different HW / SW platform prerequisites

User interfaces (clients)
The services available with this solution come with two different user interfaces that are perfectly tuned to the working environment in which they are applied. Mobile employees access the Unified Communications services via myPortal web, which offers a display that is optimized for smartphone use. Office employees, on the other hand, benefit from the myPortal entry desktop client based on the latest Widget technology.

The services, which are available with this solution, come with three different user interfaces that are perfectly tuned to the working environment in which they are applied. Mobile employees access the Unified Communications services via myPortal web, which offers a display that is optimized for Smartphone use. Office employees, on the other hand, benefit from the myPortal entry desktop client based on the latest Widget technology or from the myPortal for OpenStage XML application on their openStage 60 / 80 device.

Differences between the clients
This section provides a description of the features available with myPortal entry Web Services. Please note that deviations exist between the feature offering for the different user interfaces myPortal entry, myPortal web and myPortal for OpenStage. Only such features are listed here, which are provided direcly by myPortal Entry Web Services. E.g.: openStage phones support call jounal but this is a built in function and not provided by myPortal Web Services therefore this feature is not listed in the column for myPortal for openStage.

LAN / Internet Router
The Internet router should support Network Address Translation (NAT), Port Forwarding and DynDNS, for DSL connections without a static IP address,

Requirements to mobile networks
For the operation of myPortal web the data and voice channel of the mobile network are used in parallel. Therfore the combination of EDGE, UMTS and HSPDA can be used without restrictions. GPRS can only be recommended if the mobile device supports GPRS class A. The GSM/CSD network cannot be used.

Connection of Telecommunication Platforms
Connection to HiPath 500 via LIM The maximum number of myPortal web/entry clients is limited by the BHCA values. 400 BHCA may not be exceeded.

Connection to HiPath 3000 via LIM The maximum number of myPortal web/entry clients is limited by the BHCA values. 400 BHCA may not be exceeded.

Connection to HiPath 3000 via HG 1500

The maximum number of myPortal web/entry clients using the HG 1500 module is limited by the BHCA values. 1200 BHCA may not be exceeded.

Connection to PSTN - B-Channel use.

Connection of telecommunication platform to WAN is done by ISDN trunks. Every connection of a mobile phone using callback or callthrough seizes two B-Channels.

Smartphones for myPortal web
The my portal entry Web Severvice have been tested and released in combination with.


 * Apple´s iPhone 3G
 * Apple´s iPhone 3Gs
 * Apple´s iPhone 4
 * Nokia N97
 * HTC Desire

In principle myPortal entry Web Services support also other Smartphones, but all models cannot be tested, due to the model diversity and the innovation cycles of the market. Most of the actual Smartphones work together with myPortal Web Services, but technical support in case of malfunction is limited to the tested and released Smartphones. For additional information see also:

myPortal entry Web Services FAQ

PC HW / SW hardware for myPortal entry V3
Hardware

Standard desktop PC with LAN interface is required.

Software

Operating Systems

Supported operating systems


 * Microsoft Windows XP Professional (32 Bit)
 * Microsoft Windows Vista (32 bit)
 * Microsoft Windows 7 (32 bit)

Additional SW

Yahoo Widget Engine V4.5.2

PC HW / SW for myPortal entry Web Services V2
Remark:

myPortal entry Web Services V2 are preinstalled on the Plug PC.

Telecommunication platforms
myPortal entry Web Services are designed to operate together with


 * HiPath 500 from V8R4 on
 * Octopus F 100 / 200 / 400 from V8R4 on
 * HiPath 3000 Model 33x0 and 35x0 from V8R5 on

The official release is published within the sales release of the telecommunication platforms mentioned above.

Documentation
Feature Descriptions

Presentation



User manual



Software Delivery
myPortal entry Web Services are delivered preinstalled on the plug PC. Together with the Plug PC a CD with SW and documentation is delivered for depositon at customer premesis.

The CD contains:


 * myPortal entry Web Services V2
 * SW update tool
 * myPortal entry V3
 * Yahoo! Widget engine
 * myPortal entry user guide
 * myportal web user guide

It cannot be ordered separately. For service purposes following SW components can be downloaded using the Software Supply Server or.


 * CD ISO file
 * myPortal entry Web Services V2
 * myPortal entry V3

Licensing
myPortal entry Web Services itself is not licensed.

For the operation of my Portal web users a "mobility entry" license is required within the telecommunication platform for each user. The use of the myPortal entry client is not licensed.

Released countries
myPortal entry Web Services are handled as a feature of the communication platform for which it is released in general. The release is restricted to the countries of the European Community depending on the HiPath platform.

Dialing Modes from Smartphone
Two different mechanisms for outgoing connections using the myPortal web are implemented. This method should be used, if the costs for fixed network to mobile network connections are cheaper. This should be the preferred mechanism, if the costs for mobile network to fixed network connections are cheaper
 * Callback
 * Callthrough