HiPath 500

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HiPath 500 is a flat pack ISDN system, which provides small companies (up to 12 users) with extremely reliable voice communication using top quality, user-friendly telephones.

HiPath 500

1 Overview
2 Customer benefits
3 Connectivity
4 Phones
5 Features
- 5.1 Selected system features
- 5.2 ISDN features
6 Documentation
- 6.1 Data Sheet
- 6.2 User Manuals
7 See also

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Overview

HiPath 500 Configuration

HiPath 500 provides flexible and cost-optimized, extremely reliable voice communication for increasing productivity in small companies.

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HiPath Cordless Office

The user-friendly mobile phones (Gigaset series) with excellent voice quality are integrated into the dialog-controlled user interface of the overall system. This guarantees improved connectivity of employees. This in turn leads to greater flexibility and productivity and improves customer satisfaction. Avoiding callbacks saves time and call charges.

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Fixed Mobile Convenience

Fixed mobile convenience refers to the integration of mobile subscribers in the familiar HiPath 500 office environment. This is an integrated solution based on DISA. For convenient operation, a mobile telephone client is required that is available for certain Smartphone models. Fixed mobile convenience includes:

One Number Service: availability under one call number, regardless of current location
Home Office Integration: availability at home via the office number
Reduced call costs: GSM calls (in particular abroad) for the cost of a landline call
Mobile subscribers are connected with the HiPath system via mobile telephone or their home office

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Connecting PCs with CTI and XPhone Entry

The driver software TAPI 120 allows PCs to be connected to HiPath 500, which in turn provides Computer Telephony Integration (CTI) functions. A CD containing the CTI software XPhone Entry is also included in the delivery. This can be used to install a CTI client on every PC workstation.

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Integrated voice mail system

The integrated voice mail module EVM provides HiPath 500 users with individual voice recording options. The EVM supports 2 voice channels, 24 mailboxes and up to 2 hours voice recording. The module can also be configured as an announcement service or Auto Attendant.

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Attendant console

The switching center is always open. Even callers who do not know the individual employee can be put through professionally. The switch can deal with calls for employees who cannot be contacted or outside office hours. In DID mode, this center can be configured as an information, intercept or night service console.

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Executive/Secretary function (CHESE)

User-friendly and fast communication between executive and secretary by means of LED signaling on line and DSS keys. The call can be enabled from the executive to the secretary or vice versa at the click of a button. Direct station selection (DSS) keys and voice calling for simple connection setup with the secretary.

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Team function

Team functionality enables a project group to communicate more efficiently so that callers will get the fastest possible free connection. This means that a competent contact person is always available to speak to the customer.

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Universal Call Distribution (UCD)

The UCD feature provides even smaller organizational units with a call center functionality. This means that it is easier for customers to contact the company. This leads to a considerable improvement in customer satisfaction and, in turn, customer loyalty.

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Customer benefits

As a pure ISDN system, HiPath 500 delivers the complete benefits of HiPath 3000, with the exception of VoIP functionality. Premium voice features and reliable, traditional telephony coupled with quick installation and simple maintenance make HiPath 500 an attractive solution.

HiPath 500 is designed as a professional communication system for small companies and boasts an extensive range of integrated solutions for meeting the high demands of your company.
HiPath 500 protects existing investments and provides an option for IP-supported telephony through its integrated LAN port.
By default, HiPath 500 features a high-performance voice mail solution that can also be configured as an announcement service or Auto Attendant.

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Connectivity

HiPath 540
- 2 x ISDN
- up to 4 digital system phones
- up to 4 analogue standard phones (with CLIP and CNIP)
- HiPath Cordless with up to 3 base stations and 8 handsets
- integrated Voicemail

HiPath 580
- 2 x ISDN
- up to 8 digital system phones
- up to 4 analogue standard phones (with CLIP and CNIP)
- HiPath Cordless with up to 3 base stations and 16 handsets
- integrated Voicemail

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Phones


OpenStage 20 T	OpenStage 40 T	OpenStage 60 T	OpenStage 80 T


optiPoint 500 entry	optiPoint 500 economy	optiPoint 500 basic

optiPoint 500 standard	optiPoint 500 advance	optiPoint application module

Gigaset SL3 professional

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Features

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Selected system features

Advisory messages
Intercept position / attendant console
Call waiting / call display
Caller list
Do-not-disturb / "silent ringing"
Call pickup
Call forwarding from the extension
Display call destination and caller
Override
Class of service
Display languages (individually programmable)
Announcement
Cost of call display (15,000 data records stored)
Group call
Integrated voice mail
Conference (internal/external)
Individual/central speed dialing
Automatic line seizure
Line keys for flexible configuration
Team function
Executive/secretary functions
Trunk release for emergency calls
Toggle
Text messages
External music source (optional)
Night service / day service (timed)
Park
Project code
Relay (actuators/sensors)
Consultation
Automatic callback / automatic callback - no answer
Call answering with cordless headset (DECT, Bluetooth)
Incoming number and name display, and message waiting on analog phones
Call number suppression
Call signaling (acoustic, visual)
Call forwarding - no answer / busy after timeout
Add-on ringing
Hunt group (linear/cyclic)
Lock telephone (individual code)
Telephone book "central"
Entry phones
Transferring a call (internal/external)
Redial (expanded)
Recall from carrier network

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ISDN features

The following Euro-ISDN functions are supported:

System connection / point-to-multipoint connection
Call deflection (CD)
Call forwarding in the public network (CFU, CFB, CFNR)
Direct dialing (DDI)
Malicious caller identification (MCID)
Advice of charge (AOC/E, AOC/D)
Multiple subscriber numbers (MSN)
Calling name identification presentation (CNIP)
Completion of calls to busy subscribers(CCBS)
Calling line identification presentation (CLIP)
Calling line identification restriction (CLIR)

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Documentation

Documentation in further languages, software and other downloads can be found on
www.enterprise-communications.siemens.com ⇒ (select category) ⇒ Downloads.
Any comments to the files provided here?

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