HiPath BizIP

From Wiki

HiPath BizIP and the powerful BizIP phones are self-configuring, offer personal voice mail for every user and manage your voice and data traffic over your existing network infrastructure.

New to HiPath BizIP? Have a look at the Web based Training too! (  Web based Training)

Contents 1 Overview 1.1 Highlights 1.2 BizIP AD 20 Access Device 1.3 BizIP 410 Phones 2 Features 2.1 Telephony functions 2.2 Integration of mobile Workers (Fixed Mobile Convergence) 2.3 Voicemail 2.4 Auto Attendant 2.5 CTI Application XPhone Entry 2.6 Data communication / Internet 3 Supported Languages 4 Collaboration with VoIP Providers 5 Connectable Devices 5.1 Peer to Peer IP Phones 5.2 Legacy devices 5.3 Standard SIP Devices 6 Applications 6.1 Applications for free with BizIP 6.2 Recommended and Certified Applications 7 Administration and Service 8 Technical Data 8.1 Maximum Configuration 8.2 Network Requirements 8.3 Important supported Standards 9 Release Notes 10 Sales Channels 11 Documentation 12 See also 13 External Links

Overview

Siemens Enterprise Communications provides the market with a new technology for Voice over IP (VoIP) using P2P architecture. HiPath BizIP is a pure VoIP solution and needs just phones.

The access device BizIP AD 20 handles communication with public voice and data networks (ISDN and Internet). The intelligent BizIP 410 phones are connected to the customer LAN. They can find each other and configure themselves automatically, so they are ready to use immediately. Each phone includes a built-in Voice mail and a feature set optimized for VoIP.

For external communication the customer can use multiple SIP accounts from a VoIP Service Provider, traditional ISDN phone lines or both. The solution aims at very small to small companies. Through auto-configuration it offers ‘Plug-and-Phone’ capability for the customer. Expansion for additional users up to 16 phones is very easy.

Highlights

• Voice and data communication combined in a single infrastructure
• Quick installation and easy expansion
• Professional IP phones with built-in voice mail
• Extension with SIP devices for special use cases
• Optimized access device for Internet, ISDN network and analogue stations
• Router/firewall to connect to the DSL modem
• Cost-optimized Internet telephony over VoIP providers and network operators
  (SIP Trunking for single accounts or PBX account / DID)
• Configuration Wizard and Web-Based Management
• Feature-rich IP solution for small offices with between two and 16 stations

BizIP AD 20 Access Device

• SIP gateway
• Integrated router
• SIP aware firewall
• ISDN gateway (2 BRI)
• 2 analog subscriber ports
• Installation Wizard

BizIP 410 Phones

Both system phones support integrated voicemail, LAN mini-switch for connection of PC and phone to one LAN port, Power over Ethernet and a headset connection. They have the proven (optiGuide) menu user interface with 3 dialog keys.

BizIP 410 e	BizIP 410 a
12 programmable function keys	19 programmable function keys
2-line display	4-line display with backlight
Loudspeaker	Handsfree speaking
Not expandable	Expandable with optiPoint key module and optiPoint adapters

Features

Telephony functions

• Hold / Consultation / Toggle
• Attended Transfer (= join)
• Blind Transfer
• Call forwarding (all calls, on busy, on no reply)
• Deflect call
• Three-party conference
• Call waiting
• Call groups (max. 10 stations, reachable by external parties)
• DSS keys (Direct Station Select) with LED signaling and call pickup
• Station number identification / station number suppression
• Call lists (missed, dialed, received, and diverted calls)
• Redial (last 20 numbers), Speed-dial (per station)
• Do not Disturb / Ringer off / Mute
• Lock telephone (emergency calls allowed)
• Programmable function keys (e.g. selected dialing or features)
• Directory (system-wide)
• Music on hold
• Classes of service (allowed or denied lists)
• List of station numbers to be dialed via ISDN
• Access code for network selection (Internet, ISDN) / automatic trunk selection
• Automatic fallback from VoIP to ISDN if SIP registration fails
• Intercept station
• Announcement before answer
• Night mode

Integration of mobile Workers (Fixed Mobile Convergence)

• One number service
  • Parallel ringing at the office phone and at a mobile phone
  • Home Office can be included as well
  • Common BizIP Voice Box
• Call through HiPath BizIP from external via ISDN or VoIP line
  • Cost reduction with suitable contract or calls to other countries
  • Authentication by password
• Remote feature activation for night mode and do not disturb

Voicemail

• Integrated in the telephone (peer to peer)
• Up to 20 minutes voice recording per voice box
• Message waiting signal via LED on the telephone
• Access protection (user password)
• Display-guided operation at personal BizIP telephone
• Message retrieval at any telephone (with voice prompts)
• Callback
• "Escape" to intercept position
• System-wide or personal greeting
• Monitoring (optional)
• Message recording even when device is not functioning (Backup)
• Separate voice mailboxes for groups (optional)

Auto Attendant

• Automatic transfer to up to 10 subscribers or groups
• Allows intercept station, 1-digit dialling or post dialling
• Greetings easily configurable at the phone
• Day / Night mode with different targets and greetings

CTI Application XPhone Entry

Starting February 2008 the Computer Telephony Software XPhone Entry is delivered with every HiPath BizIP. XPhone Entry is suitable for all workplaces with BizIP 410 telephones and supports the following features:

• Personal phone book (edit and search entries)
• Call control (make call, hang up, answer call)
• Caller identification from phone book (pop-up window)
• Call journal (categories: pending, completed and missed calls– call back by double-click)
• Speed dialing (favorites)

Preconditions: Windows 2000 / XP, installation of the actual HiPath BizIP CTI driver
Supported languages: German, English, French, Italian, Spanish, Portuguese
XPhone Entry can be upgraded to XPhone Standard for extended features like integration with existing databases. A 30-day test period for that is provided. The full license can be acquired at C4B.

Data communication / Internet

• Router for DSL (external modem required)
• Firewall with stateful packet inspection, enhanced for VoIP
• DHCP server (can be configured)
• DNS relay, support of dynamic DNS (dynDNS)
• Time synchronization with Internet Time Server SNTP
• Traffic shaping in direction to the DSL modem
• Avoid disconnect from DSL provider using a timer

Supported Languages

For users and administrators several languages are available (Italian and Latvian starting with V1R6).

User interface	DE	EN	FR	NL	IT	PT	DK	SE	LV	SI
BizIP 410 display messages
BizIP 410 voice prompts
Web-based Management					EN

Collaboration with VoIP Providers

HiPath BizIP's main functions have been tested on a large number of Internet telephony providers that support SIP. At the moment, there are differences in the range of features supported, reachable networks and service quality offered by the various providers.

For more details, please follow the link to the Collaboration with VoIP Providers

Connectable Devices

Peer to Peer IP Phones

• BizIP 410 e
• BizIP 410 a

For details see BizIP Phones.

Legacy devices

• Entrance telephone via TFE S adapter (S30122-K7696-T313-1)
  • RITTO (6573.02, 5680.00, 5760, and 5751),
  • Siedle (NG402-02, PVG 402-0, TML 511, and the NG602-0, BSG650, BTM650-2, and DCA650 controls)
• Analog corded or cordless devices with tone dialing connected to BizIP AD 20 or SIP Terminal Adapter
• BRI (DSS1) voice or data devices connected to internal S0 bus (currently no features like consultation, transfer)
• Headset for BizIP 410, corded or cordless e.g. GN Netcom GN 2100 or GN 9300. Call acceptance at the headset is possible together with optiPoint acoustic adapter for BizIP 410 a (Electronic Hook Switch).
• Accessories like external speaker, microphone and conference kit as for other optiPoint phones (for adapters see BizIP Phones).
• In the UK, connection can only be made via an RJ11 to BT socket master adaptor (available separately)

Standard SIP Devices

Standard SIP devices can be connected to HiPath BizIP in addition to BizIP 410 phones to cover additional user scenarios. The core devices are still the BizIP 410 phones with full feature set. Voice mail with message waiting, DSS keys, central phone book and CTI are not available with standard SIP devices. Only the basic features call number display, consultation, toggle, transfer and conference are supported. For configuration limitations see Characteristics . The following devices can be used:

• Entry SIP phone like optiPoint 150 S
• WLAN phone like optiPoint WL2 professional S or dual mode phones
• Soft Phone like CounterPath X-lite
• Terminal adapter for connection of Fax (Fax over IP, T.38) or additional analog phones

SIP devices can also be registered via Internet at HiPath BizIP e.g. for mobile or Teleworkers. Encrypted access with VPN is possible with an external VPN-Router.

For more details, please follow the link to the HiPath BizIP connection of standard SIP devices.

Applications

Applications for free with BizIP

• Key Labeling Tool for phones
• Call Accounting Software
• TAPI interface for CTI applications
• CTI-Application XPhone Entry (CD included from 2/2008)

Recommended and Certified Applications

• Microsoft Outlook 2000/2003 dialer function
• Xphone 3.0/3.1 available in German and English

Administration and Service

No special program is required. Access to the administration interface is via Web browser on any PC in the LAN. Microsoft Internet Explorer V5.5 or later or Mozilla Firefox V1.5 or later may be used. The user interface language is set automatically through the preferred browser language. The following functions are available through Web based Management:

• Access to all functions with administrator password
• Configuration of users' own telephone with user password
• Installation Wizard for easy basic installation
• Advanced functions for access to all important parameters
• Maintenance functions like SW update, exchange phones, backup and restore configuration, access trace data
• Remote administration and software updates via Internet (optional)
• Context sensitive online help function
• Secure access through HTTPS protocol (with V1 R6, mandatory for remote access)

In addition the administration of selected parameters is also possible from the phone.

Technical Data

Maximum Configuration

• Up to 2 S0 ports (network or internal bus)
• 16 peer-to-peer telephones BizIP 410 at the LAN
• 2 analog stations at the BizIP AD 20 (fax, door station or cordless)
• Up to 8 SIP devices (depending on type and number of BizIP 410)

A maximum of 32 devices in total

For details see HiPath BizIP Characteristics

Network Requirements

• LAN 10/100 Mbit/s with LAN switch, optional Power over Ethernet
• DSL modem with LAN interface, recommended bandwidth 32 kBit/s per call with voice compression G.729 and 90 kbit/s for G.711
• ISDN connection, point-to-point or point-to-multipoint

For connection to routers see HiPath BizIP Operation behind existing Routers.

Important supported Standards

VoIP: RFC 3261 / 3262 / 3265 / 3515 (SIP), RFC 2327 (SDP), RFC 3550 (RTP), RFC 2833 (DTMF/RTP)
Codecs: G.711, G.729, G.723
Data: RFC 2131 (DHCP), RFC 2663 (NAT), RFC 2516 (PPPoE), RFC 2616 (HTTP), RFC 959 (FTP)
QoS: IEEE 802.1P, RFC 1349 (TOS), RFC 2474/ 2475 (DiffServ)

Release Notes

You can use the public FTP server ftp://bizip.siemens.com/HiPath_BizIP1.0/ for upgrading your HiPath BizIP AD 20 access device and BizIP 410 phones using WBM. Detailed release note about current software release can also be found there.

Information about HiPath BizIP AD 20 software upgrade procedure can be found reading   BizIP SW Upgrade readme document.
Remark: Official release numbering has changed from V1.0Rx to V1Rx

Actual Software V1 R6 (update 18.4.2008)

HiPath BizIP AD20 Access Device	V1 R6.1.2	upgrade.AD20-00-20_16.068-003b.img
BizIP 410 e Phone	V1 R6.1.8	410e.app
BizIP 410 a Phone	V1 R6.1.8	410a.app
CTI TAPI Driver	V1.0.23.1	CTI_driver_1.0.23.1.zip
Accounting Tool	V1.0 Build 16	Accounting_Installer_B16.zip

New features

• Integration of mobile users (fixed mobile convergence)
  • One number service e.g. parallel call of office and mobile phone
  • Call through HiPath BizIP from external via VoIP or ISDN
• CTI application ‘XPhone Entry‘ included
  • Make call and identify callers at PC
  • Use phone book and call journal
• Enhanced group call features (call forwarding variants)
• Enhanced internal ISDN features (consultation, alternate, transfer, …)
• Camp-on optional
• Secure administration via HTTPS (mandatory for remote)
• MOH changeable for IP phones and legacy devices
• TR-069 basic features for Carriers

New Features V1R5

• Auto-attendant
• Annoucement before answer
• Night mode
• Automatic trunk seizure
• VoIP behind external 3rd party router (using STUN protocol)
• Suppport for mobile worker or Teleworker with SIP client
• Telephony Spam Filter (deflect or reject calls without number)

For older releases see HiPath BizIP Release History

Sales Channels

HiPath BizIP can be purchased from qualified resellers. Customers in Germany can use a reseller search engine at   Händlersuche HiPath BizIP in Deutschland.

Documentation

•   Data Sheet HiPath BizIP V1 readme
•   Getting Started HiPath BizIP readme
•   Operating Manual BizIP 410 readme
•   Information and Important Operating Procedures HiPath BizIP readme
•   Administration Manual HiPath BizIP readme

Documentation in further languages can be found on www.enterprise-communications.siemens.com ⇒ Downloads. Any comments to the files provided here?

See also

• HiPath BizIP - the portal page of HiPath BizIP
• HiPath BizIP FAQ - answers to frequently asked questions
• HiPath BizIP connection of standard SIP devices - devices that have been tested with HiPath BizIP
• HiPath BizIP Operation behind existing Routers - information about connection behind an existing router
• HiPath BizIP with Sipgate
• Other platforms:
  • HiPath 500
  • HiPath 1100, HiPath 1200
  • HiPath 2000
  • HiPath OpenOffice ME
  • HiPath 3000
• VoIP Security

External Links

• Official Siemens Webpage of HiPath BizIP
• Siemens Open Communication
• Siemens Enterprise Business Area (SEBA) (login required, Internet Explorer only)
• Sipgate Webshop
• dusnet Webshop
• OfficeCom by Netcologne
• Comfort Start by T-Home

• Peer to peer

Press Releases

•  Pressemitteilung von Sipgate
•  HiPath BizIP bei Sipgate
•  HiPath BizIP in UK
•  WESTLAKE - HiPath BizIP in UK