IVM

From Wiki

IVM = Integrated Voice Messaging

Explanation

IVM designates any generic integrated or third party hardware/software voice messaging solution for communication systems. IVM solutions extend telephone Interactive Voice Response IVR system features that could include:

• Call Auto Attendant
• Personal Voice Mail
• Personal Voice Mail Attendant
• Informational Voice Mail
• Announcement
• MoH
• Speech-recognition and Speech-enabled services
• Text To Speech TTS services

Erläuterung

See also / Siehe auch

• Voice Mail System