OpenScape Office
OpenScape Office is a unified communications application suite built specifically for small and medium sized businesses.
It is available for HiPath 3000 platforms as well as for HiPath OpenOffice ME platform.
Contents |
Overview
Advantages
OpenScape Office enables customers to achieve several business advantages:
- Increased productivity through unrivaled increase in the efficiency of communications.
- Greater customer satisfaction.
- Higher employee satisfaction.
- More sales opportunities.
- Lower training costs.
- Lower operating costs.
- Simple installation, usage and maintenance.
Features
OpenScape Office application suite supports the following functions and applications:
Unified Communications functions
The Voicemail and Fax services offer subscribers convenient interfaces via myPortal and Outlook Plugin for receiving and managing voicemails and fax messages. In addition, subscribers can send faxes via the HiPath OpenOffice Fax Printer.
Contact Center functions
The individually matched solution components are scalable via a flexible licensing structure and can be tailored according to customer requirements.
Differences
The differences between the to flavours of the same application are:
- OpenScape Office with HiPath 3000 released for Hipath 3000 from V8R3 on
- Works in combination with HiPath 3000 Platforms
- Is based on an external Linux PC.
- Supports Contact Center functionality
- Supports Conference Server functions using HiPath Xpressions Compact
- OpenScape Office with HiPath OpenOffice ME
- Is integrated SW part of HiPath OpenOffice platform
- Supports natively Conference Server functions
- Supports Contact Center functions released from HiPath OpenOffice ME V2 on
Additional information
Technical information
Further information about OpenScape Office application suite within this technically oriented Wiki is available under the following links:
Marketing Materials
Sales and marketing oriented documents and presentations can be obtained using the following links:
- SEBA Web portal (login required).
