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HiPath OpenOffice EE

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HiPath OpenOffice EE
new.png  myPortal entry
updated.png  WebCall Firefox Plugin
new.png  Open Interfaces
  Collaboration with VoIP Providers
  Frequently Asked Questions
  www.siemens-enterprise.com
HiPath OpenOffice EE has beed discontinued. For current systems, please see Communications Systems.

HiPath OpenOffice EE V1 is a complete open communications package for up to 30 stations using new internet technology based applications and connectivity that will save you money, improve your employee satisfaction and your customer’s opinion of you.

  • Different. Improve your company’s productivity by using new cool state of the art telephony applications.
  • Integral. Perfect for businesses that want telephony, communications applications and mobility options in one package.
  • Ideal for small businesses that want simple, easy to use communications.
  • Simple to install, use, administer and maintain.
  • Designed and priced specifically for small businesses of up to 30 users.

Contents

Key Features

HOOEE OS80 mPe.jpg
  • New desktop application suite myPortal entry to simplify communication workflows.
  • Integration of mobile employees with WLAN, Mobility Entry and Dual Mode Operations.
  • New "easy to use" HTTP(S) OPEN Interface to control common CSTA telephony features.
  • Branch solutions in networks with other HiPath OpenOffice EE V1 and HiPath 2000 V2/HiPath 3000 V7/HiPath 4000 V4.
  • VOICE: Full scope of HiPath ComScendo voice features.
  • DATA: Integrated network components for voice and data, like router, firewall including DMZ, 4-port LAN switch.
  • SIP support for SIP terminals and support for access to Internet Telephony Service Providers.
  • Secure communication via VPN security.
  • Full IP terminal portfolio: OpenStage 20/40/60/80 HFA, optiPoint 410/420, optiClient 130, optiPoint 150 S and WLAN.
  • HiPath end to end solution for VoWLAN with optiPoint WL2 professional and HiPath Wireless Standalone Access Point (WL AP 2630/WL AP 2640).
  • Web based management for administration.

Overview

This section gives you an overview over the most important features of the HiPath OpenOffice EE platform.

myPortal entry Desktop Application Suite

myPortal entry caption.jpg

Main article: myPortal entry.

myPortal entry is a new Desktop Application Suite which simplifies communications visible on the users desktop. myPortal entry features are tailored for the small market segment and brings features often using by customers visible, intuitive and "easy to use" to the customers desktop.

The myPortal entry Application comes along with each new HiPath OpenOffice Entry Edition on the attached System DVD "free of charge" and without the need of licenses, as well updates for myPortal entry are "free of charge" available. myPortal entry is also available for download on Siemens Enterprise WIKI.

myPortal entry is realized as an Widget based on the new Internet Technology framework of the Yahoo! Widget Engine. Widgets are very popular, and small, tiny business applications which are visible on the users desktop and are very useful. Common Widgets are e.g. Weather Widget, Clock and approx. 5000 more Widgets which can be find in the Yahoo! Widget Gallery http://www.widgets.yahoo.com/.

myPortal entry is a very powerful Widget with the following features.

  • Call Control – drive your phone without leaving your mouse and PC.
  • Status based call divertion – easily choice where to route your calls.
  • Directory Access – all your contacts together in one place .
  • Team functions – divert call for others, send messages.
  • Soft keys - quick access to those people and feature you dial most.
  • Call Journal - Keep tabs on who you’ve called, and who’s called you.
  • VoiceMail Control – know which messages listen first (planned release in march 2009 as a "free of charge" update).
  • Further updates of myPortal entry are "free of charge" available.

Mobility Options for mobile employees

OnSite Mobility

  • WLAN is ideal for staff that are regularly away from their desks. OptiPoint WL2 gives them all the features of their desktop phone in a compact, mobile device. Works for data and voice.
  • Hot Desking allows users to log in to any phone and transfer their personal preferences. Teamed up with WiFi network that allows wire free PC connectivity and you have the best on-site mobility solution.

Mobile Working

  • Cell Phone Integration with Mobility Entry: Take advantage of HiPath OpenOffice EE feature rich functionality ( EX:Transfer calls, toggle between two calls, or set up an internal conference call from your mobile phone).

Dual Mode Mobile Operations

  • Intelligent switching of calls between WiFi and cellular keep your mobile bills down.
  • The Dual Mode functionality allows certified Mobile Phones, like Nokia E devices with an already "standard SIP Client on board", to connect via a WLAN infrastructure and registered SIP Client to HiPath OpenOffice EE V1.

Home Working

  • One number Service for your mobile phone. Give out only one number to all your contacts. Eliminate contacts having to remember multiple numbers to reach you.

Open Interfaces

Main article: HiPath OpenOffice EE open interfaces.

  • First time delivered with HiPath OpenOffice EE V1 is an “easy to use” Open Interface based on HTTP(S) commands to control common CSTA telephony features.
  • This "easy to use" open Interface is especially designed for web programmers to create their own customized applications, for e.g. IT Partner which can generate "Value Add" for their customers by integrate customized functions in their business processes.
  • Together with this Interface there comes along a Software and Development Kit (SDK) which provides descriptions how to use this Interface.

ITSP connection using the SIP Protocol

The Internet Telefonie Service Provider (ITSP) market is growing rapidly and with it the number of offered services and business models. HiPath OpenOffice EE V1 supports ITSP connections with registration of single station numbers, which is the most commonly offered provider interface for private customers today, and smaller communications solutions for medium sized businesses.

DSL telephony system connections are supported in larger system configurations. The ITSP provides the customer with a station number range. The system registers with the ITSP and all stations are automatically registered in the process.

HiPath OpenOffice EE V1 permits the connection of standalone systems and networked systems to Internet Telephony Service Providers

For more information check Collaboration with VoIP Providers.

Connectable Devices

Platforms

Applications

Phones and devices

Technical Data

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HiPath OpenOffice EE is part of Siemens portfolio of solutions for small businesses. A secure and reliable LINUX-based communication system for voice and data, it’s available in two formats depending on your trunk connections:

  • HiPath OpenOffice EE ISDN: Up to 4 S0 interfaces
  • HiPath OpenOffice EE analog: Up to 6 FXO trunk interfaces
  • Up to 30 IP workpoints (SIP or H.323)
  • Up to 4 analog extension ports
  • 4-port LAN switch
  • DMZ access

All the IP networking functions you need in a single system

  • Quality of Service (QoS): IEEE802.1p, ToS prioritization and DiffServ are all implemented to prioritise your voice communication to ensure it arrives without delay and with no loss in quality.
  • Gatekeeper: All devices are registered to protect against unauthorized access.
  • DSL Router: Allows multiple users to share access to the Internet (DHCP, NAT/NAPT).
  • Gateway: Allows break out from your LAN to the traditional TDM-based carrier networks via either Analog or Digital trunk connections.
  • Firewall: Permits access for specific users to protect your company’s voice and data network against unauthorised external access.
  • Virtual Private Network (VPN): IPSec encryption and authentication secures a network that covers multiple locations. Remote access to the LAN allows external telephones to connect to the system giving them full access to voice features. Business data exchanged via the Internet remains confidential.
  • Codecs: G.711/723/729 standards are used to compress voice traffic to make the most efficient use of your network.
  • LAN Switch: 4 port Ethernet switch to provide backbone connectivity for your LAN.

Supported Standards

Ethernet

  • RFC 894 Ethernet II Encapsulation
  • IEEE 802.1Q Virtual LANs
  • IEEE 802.2 Logical Link Control
  • IEEE 802.3u 100BASE-T
  • IEEE 802.3X Full Duplex Operation

IP / Routing

NAT

IPSec

SNMP

QOS

  • IEEE 802.1p Priority Tagging
  • RFC 1349 Type of Service in the IP Suite
  • RFC 2475 An Architecture for Differentiated Services
  • RFC 2597 Assured Forwarding PHB Group
  • RFC 3246 An Expedited Forwarding PHB (Per-Hop Behavior)

Codecs

  • G.711; G.729; G.723

VoIP with SIP

  • RFC 2198 RTP Payload for Redundant Audio Data
  • RFC 2327 SDP Session Description Protocol
  • RFC 2617 HTTP Authentication: Basic and Digest Access Authentication
  • RFC 2782 DNS RR for specifying the location of services (DNS SRV)
  • RFC 2833 RTP Payload for DTMF Digits, Telephony Tones and Telephony Signals
  • RFC 3204 An extension to the Session Initiation Protocol (SIP) for QSIG signaling
  • RFC 3261 SIP Session Initiation Protocol
  • RFC 3262 Provisional Response Acknowledgement (PRACK) Early Media
  • RFC 3263 SIP Locating Servers
  • RFC 3264 An Offer/Answer Model with the Session Description Protocol
  • RFC 3310 HTTP Digest Authentication
  • RFC 3311 Session Initiation Protocol (SIP)UPDATE Method
  • RFC 3323 A Privacy Mechanism for the Session Initiation Protocol (SIP)
  • RFC 3325 Private Extensions to the Session Initiation Protocol (SIP) for Asserted Identity within Trusted Networks
  • RFC 3326 The Reason Header Field for the Session Initiation Protocol (SIP)
  • RFC 3489 STUN - Simple Traversal of User Datagram Protocol (UDP) Through Network Address Translators (NATs)
  • RFC 3515 The Session Initiation Protocol (SIP) Refer Method
  • RFC 3550 RTP: Transport Protocol for Real-Time Applications
  • RFC 3551 RTP Profile for Audio and Video Conferences with Minimal Control
  • RFC 3581 An Extension to the Session Initiation Protocol (SIP) for Symmetric Response Routing
  • RFC 3891 The Session Initiation Protocol (SIP) Replaces Header

Other

If you'd like to find out more visit http://www.siemens.com/open or ask your Siemens Channel Partner for a demonstration today.

Documentation and Training

Information

Documentation

See also

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